India to become second largest market for Zoho Corp division

India will become the second largest market for ManageEngine, a division of Zoho Corp, by the end of 2025, said Arun Kumar, Regional Director. During a media roundtable on Monday he said that while the US was the primary market for the IT management solutions company, India would become the second-most important market , growing beyond the UK.

“India was not even in the top 10 countries earlier but today we are number three in terms of primary market. By the end of this year or next year, we’ll move to number two. We cut across close to 7,500 enterprises in India, across different industry verticals, BFSI, public sector, healthcare, education, IT, ITES, with major markets revenue coming in from Mumbai, NCR, Bangalore, Hyderabad, and Tamil Nadu,” said Kumar.

He stated that the company follows a partner-driven model with close to 80-90 per cent of revenue coming through channel partners & system integrators. Further, 25 of the value-added partners are people who understand customer business needs, bring domain expertise and deploy & implement products accordingly. 

ManageEngine revenue contributes close to 10 per cent from India market, said Kumar. The company noted a 30 per cent year-on-year growth in India with particular traction in terms of cloud solutions. The company estimated an over 60 per cent growth rate in the cloud vertical itself.

Speaking to businessline, Rajesh Ganesan, CEO of ManageEngine, Zoho Corp, said India could even become a number one market for the company in the B2B sector. He spoke about how many technological decisions and operations are run from India due to the talent that is available in the country.

“ManageEngine solves problems for overall technology infrastructure management. One aspect of that is tailor-managing it for the Indian market and Indian public. We hope India will soon overtake the UK and become number 2. Overtaking the US market is still a while but we believe in coming few years, India will become our number one market,” said Ganesan.

Plans for homegrown LLM

Speaking about India-specific plans, the company talked about launching its own homegrown LLM in India and plans of Indic-language LLMs, based on data collected by the company and in collaboration with the Indian Institute of Technology – Madras, Karya, among others. While the homegrown LLM is expected to be ready in 2025, the company could not provide a timeline for the Indic-language LLM. When asked, Ganesan estimated that they will focus on Hindi, Tamil, Telugu, based on the company’s primary market in the country. The company also clarified that it currently has no plans regarding the India AI Mission at least in the computational aspect.

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