Telecom and the hike economy

The relentless rise in prices has become a defining feature of daily life for Nigerians, encapsulated by the term “Hike Economy.” This phenomenon, driven by escalating costs of essential goods and services, now includes telecommunications, adding to the burdens millions face. The “Hike Economy” is not just an economic challenge; it has profound social implications, threatening the stability and development of a society already grappling with high inflation and poverty. Tackling this crisis requires innovative and empathetic solutions to alleviate the strain on households and businesses.

“Telecommunications companies cite higher energy costs and the devaluation of the naira as reasons for proposed tariff hikes.”

In 2023/2024, Nigeria experienced one of its highest inflation rates in three decades, peaking at 36.4 percent by November 2024. This inflation surge pushed millions into poverty, severely impacting the affordability of essential goods. For instance, the price of a 50kg bag of rice rose from ₦40,000 in early 2023 to over ₦100,000 by late 2024, symbolising the broader struggle of the “Hike Economy.” The telecom sector has not been spared, with companies planning price hikes due to rising energy costs and currency devaluation.

Telecommunications companies cite higher energy costs and the devaluation of the naira as reasons for proposed tariff hikes. These factors, while valid, fail to justify why prices rarely decrease during periods of economic stability. For instance, the introduction of 5G technology was initially promoted as a game-changer for connectivity, yet its rollout has been accompanied by steep costs passed on to consumers. This inconsistency fosters distrust among consumers, who bear the brunt of unchecked price increases.

The impact of these hikes is far-reaching. A family spending ₦30,000 monthly on telecom services could see their expenses rise to ₦37,000–₦40,000, further straining already tight budgets. This comes at a time when the government has pledged to reduce inflation to 15 percent by 2025, raising questions about policy alignment and coherence.

Higher telecommunications costs pose a significant threat to Nigeria’s digital transformation agenda. Affordable connectivity is critical for education, healthcare, agriculture, and e-governance advancements. Rising costs risk undermining progress in these sectors, widening inequalities, and exacerbating poverty. Informal workers and small businesses that rely on affordable mobile data face significant challenges, with some potentially closing due to reduced profitability.

Read also: First telecoms tariff hike in 10 years to fuel investments

Educational access will also be adversely affected, particularly for students dependent on online learning platforms. Similarly, telemedicine and rural connectivity, essential for underserved populations, may become inaccessible, exacerbating disparities in healthcare and agricultural productivity. For example, rural farmers using mobile apps for market access and crop monitoring may find these tools unaffordable, limiting their economic opportunities.

Regulatory intervention is critical in addressing the challenges posed by the “Hike Economy.” Telecom regulators must ensure that price hikes are justified and transparent. For instance, implementing price caps tied to inflation indexes, as seen in South Africa, could protect consumers while allowing operators to remain viable. Transparency in cost structures and price review mechanisms would further enhance consumer trust.

The National Association of Telecoms Subscribers (NATCOMS) has opposed the planned hikes, citing their insensitivity to the prevailing economic climate. They argue that higher telecom costs could reverse progress in digital inclusion, particularly in underserved areas. Without affordable connectivity, millions may be forced to reduce usage or disconnect entirely, hampering Nigeria’s vision of a technology-driven economy.

Addressing the “Hike Economy” requires actionable strategies to balance operator sustainability with consumer affordability. Potential solutions include promoting renewable energy to reduce reliance on costly imported fuel, providing tax breaks for companies committed to affordable pricing, and fostering public-private partnerships to develop shared infrastructure. Establishing fair and transparent processes for price adjustments can enhance accountability and consumer trust.

For instance, Kenya’s shared broadband networks have successfully reduced telecom costs, enabling more competitive data pricing. Adopting similar approaches in Nigeria could alleviate the financial strain on operators and consumers, creating a win-win scenario.
Telecommunications is the backbone of Nigeria’s service-based economy, and its affordability is crucial for economic recovery, technological progress, and social equity. Unchecked price hikes risk deepening inequalities, stifling innovation, and reversing gains in digital inclusion. Regulatory bodies must prioritise fairness, affordability, and service quality to ensure that telecom services remain accessible to all.

Addressing the “Hike Economy” with empathy and innovation is essential to securing Nigeria’s prosperous future. Policymakers, regulators, and industry stakeholders must collaborate to mitigate the consumer burden while fostering an environment that supports technological advancement and economic growth. Only through collective action can the challenges of the “Hike Economy” be effectively addressed.


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